Boost your workplace culture with “Soft” Skills Training

---

Create a culture of growth and wellbeing to elevate your team and your business 

 Are you and your staff struggling with high employee turnover, absenteeism, poor teamwork, or declining customer service? Are negative online reviews and customer complaints challenging your reputation and return rate? 

How much time and money would you save if you could hold down turnover and hold onto more of your best employees? (Hint: The National Restaurant Association says xxx). Quit-proof your hospitality business by investing in workplace wellbeing programs that imbue your team with the emotional intelligence and leadership skills most shown to improve employee engagement, teamwork, and communication.

•  Hospitality owners and operators struggling with high turnover, absenteeism, or poor customer service
• Restaurant, bar, brewery, distillery and allied trade managers wanting to improve employee morale, teamwork, and leadership while reducing stress and burnout.
• HR and employee experience leaders seeking structured workplace wellness programs that enhance emotional intelligence, resilience, and team communication.
• Hospitality professionals committed to fostering a culture of wellbeing, improving customer satisfaction, and increasing employee retention.

 Through interactive workshops, guided self-grounding techniques, and real-world applications, we help hospitality teams provide better hospitality by showing them how to reduce stress, prevent burnout, and build a collaborative workplace culture.

• Emotional intelligence training: Stock your staff with the emotional intelligence skills necessary to navigate workplace challenges, strengthen teamwork, and enhance communication.
• Stress management and resilience: Help employees manage stress and build resilience through scientifically backed techniques, leading to reduced burnout and a more motivated workforce that feels proud ownership of your collective product.
• Mindfulness and wellness skills: Introduce mindfulness practices and wellness strategies to support mental and physical health, boosting energy, reducing sick days, and demonstrably improving overall performance.
• Customer service with a heaping of hospitality: Create a positive workplace culture where employees feel valued and supported, leading to better guest experiences, stronger online reviews, and increased customer loyalty. 

 Scientific studies prove it again and again: when we reduce stress we improve health outcomes. So prioritizing mental health in the workplace leads to better physical health—reducing sick days, boosting energy levels, and improving overall performance. When employees feel valued and supported, they naturally return the courtesy by offering the kind of exceptional customer service that leads to better guest experiences, more positive online reviews, and increased customer loyalty and revenue. 

 Our workshops are highly customizable to meet the specific needs of your team. While we offer single-session training, we strongly recommend a three-part series with free follow-up check-ins—as research shows that consistent learning and reinforcement lead to lasting behavior change.

To ensure long-term success, at least one manager must participate in each session, helping to integrate these essential skills into your company’s workplace culture.